PosLaju

Today, i am going to briefing the detail about PosLaju in Malaysia, i will state that pros and cons comment all search from internet and my situation. I seriously tell you that most of this are personal case, it haven verified true or not.Here just give you some suggestion, there are all depend on you. I will not responsible for this.

Here are the logo:



Here the website:

PosLaju Website

Here the Track and Trace:

PosLaju Track&Trace

You can track your parcel after you getting your tracking number.

Example:

Step1: Enter your tracking number and press 'track'!




Step 2: Click to elaborate!




Step 3: Done!






The website will show the recipient's name in case of your family member or your friend help you to receive parcel, you can ask from them.


Here are the PosLaju's contact number:

Link:http://www.pos.com.my/pos/services/fast_mail/ovw/network/branch/head.aspx

p.s:

if you dial this number:1300300300 but din't get the reply maybe you should try to dial to the your nearest outlet, i believe that this will be convenient to you get your parcel's news.

First of all, i am going to share the opinion search from internet.Most of them are depend on the area. I just separate into 2 area, that are Peninsular Malaysia and West Malaysia.

Here are the pros comment from internet:

Forum:Jbtalks.cc

Link :http://www.jbtalks.my/forum.php?mod=viewthread&tid=1257794&extra=&page=1

Print screen:




Forum: Lowyat

Link : https://forum.lowyat.net/topic/2409228/all

Print screen:




Here are the cons comment from internet:

Forum: Cari.com.my

Link: http://cforum.cari.com.my/forum.php?mod=viewthread&tid=2436946

Print screen:




Forum: Jbtalks.cc

Link: http://jbtalks.com/thread-1375170-1-1.html

Print screen:




Secondly, i am going to share my experience with all of you. At the first time, i am seriously worried about the online shopping is secure or not. You should know that online shopping system is still not mature in our country and have a lot of thing have to improve! Because there are very professional online swindler cheat on internet! Everyone should be very careful!

The first experience using PosLaju was quite shocked because they sent my parcel to the other transit office.


1. PosLaju collect the parcel about 5.00p.m. everyday

2. Delivery man transfer the all parcel to HUB POSLAJU PMK.

- Where is HUB POSLAJU PMK?

PMK is Pusat Mel/Kurier, it is just refers to a hub that sorts mail to the next destination. Every state/area has its own Poslaju PMK.( sources:Lowyat. net)

Reminder:

If you parcel already stuck in HUB POS LAJU PMK for a few days, you should email or call to the office to check why you parcel stuck at there or have any problem.

Remember that the less time you get the parcel, the more secure of your parcel.

3. The parcel will dispatch out from transit office usually at the midnight, so that, you can get your parcel net day morning or afternoon.

4. The parcel will arrived at processing center.

5. You just have to wait the delivery man come to your place, they will horn when they are arrived, they will ask you write your name, ic no. and signature. After that, you will get you parcel.

I am not sure the delivery man will agree you to check the parcel before you sign but maybe you can ask them first and observed the plastic bag still in good condition or already damaged. IF you really find out something wrong, you should reject sign because once you sign and receive the parcel mean you agreen the parcel was in good condition, there are a lot of trouble if you want to appeal and complain. That is why i said the online shopping system in Malaysia still not so mature, really have a lot of thing need to improve.

So, online shopping is take a ' risk', you have to believe someone that maybe you never see his/her face and just know their contact number and bank account. In addition, you also should trust in courier company that will not damaged your parcel. Online shopping is different from shop front.

6. If your parcel was in ' Consigment to be collected at Counter Delivery'.

The situation happen because:

-You are not in home and there are not people help you collect you parcel.

- The delivery man could't find your place.

- The outlet system or the lazy delivery man fail do their job.( don't angry with them, sometime maybe they are a freshman.)

Dun Worried because:

- The delivery man will leave a ' Sorry Note' in you mail box.

- or, they will arrived at you place again on the next day.

In case of you are emergency to receive parcel, you can call to the pos office or PosLaju branches check it where the parcel.

You can bring your ic (as shown as the parcel receiver's name) and remember your tracking number, just go to the nearest pos office or PosLaju branches to receive your parcel.

Last but not least, the delivery man wear their own proper uniform with color yellow and orange, it is easy to see and obvious. It show the respect to their company, customers and themselves when they wear the uniform properly.